Manufacturing / Quality6 courses in Manufacturing / Quality.
Certificate in Quality Improvement Management (165)
Keep your career moving forward with Binghamton University online education and training courses. These are the same courses available through the American Management Association Communications (AMACOM) Self-Study program. You can fine-tune your present skills, learn new ones, and enrich your career with a flexible learning plan that fits your schedule, strengths, budget, and career goals.
How to Lead a Business Process Improvement Effort (108)
This intensely practical self-study course shows you what business process improvement is and what it isn't, why it's needed, what the benefits and pitfalls are, and how it differs from other performance improvement efforts. It's the essential business process improvement guide for executives, managers, and supervisorsLearn how to: * Use a six-step system to identify the best candidates for process improvement * Select and train the right team for successful implementation * Prepare a business process functional flowchart, the foundation for process analysis and design.
ISO 9001:2000 Making the Transition (121)
Upgrade your ISO 9000 quality management system (QMS) to meet the requirements of the new ISO 9001:2000. Within three years, all companies wishing to maintain certification must upgrade to the framework of the new standard. ISO 9001:2000 is your guide to making a smooth transition.
This groundbreaking revision offers a process model that reflects the efficient structure and sequence of the ISO 14001 environmental management system (EMS) standard. It represents a more modern approach to quality with an important emphasis on customer satisfaction.
Presenting a practical explanation of the standard and the 2000 revision changes, this self-study program demonstrates how you can maintain certification and system integrity while expanding your existing system to meet the new criteria and focus.
Managing the Customer Satisfaction Process (126)
Managing the Customer Satisfaction Process presents an organized, systematic method of identifying, measuring, managing, and monitoring customer requirements and satisfaction to improve profits and beat the competition. It equips you with the tools you need to carry out the improvement process in your company.
Total Quality Management (144)
Total Quality Management is a guided tour along the road to total quality. It reviews the history of quality and examines the wide variety of philosophies, concepts, and techniques for managing, controlling and improving, quality. Finally, it takes you step-by-step through the implementation process.
Understanding and Implementing ISO 14001 (145)
Understanding and Implementing ISO 14001 shows you, in step-by-step detail, how to design and implement a functioning environmental management system (EMS) that meets the ISO 14001 standard. Whatever your industry, you'll learn how to identify the environmental aspects and impacts of your operations, and address them with specific job functions in areas including cost accounting and purchasing.
Following the format of the standard, Understanding and Implementing ISO 14001 shows you how to evaluate the legal and regulatory aspects, benefits, risks, costs, and savings, and apply them strategically to your organization. Numerous real-world cases - featuring actual documents and experiences from major corporations - enhance your learning.