Negotiation Skills2 courses in Negotiation Skills.
Interpersonal Negotiations: Breaking Down the Barriers (120)
You'll learn how to:
Recognize and understand your own needs and those of the other person
Assess the other person's behavioral and emotional responses
Encourage mutual understanding and acceptance so both sides walk away satisfied
Acknowledge your own and the other person's perceptions and beliefs
Avoid getting mired in the process
Be creative and persistent to address and resolve blocks to successful negotiation
Successful Negotiating (138)
Unfortunately, very few of us are born negotiators. However, Successful Negotiating can teach you the art of win/win negotiation. You'll get a firm grasp of the negotiating tricks and techniques the pros use. Learn everything from prenegotiation planning to the use of seemingly unimportant details like seating arrangements and meeting site selection to influence the results of negotiations.