Supervision2 courses in Supervision.
Coaching for High Performance (82)
As one course among many offered in the American Management Association's curriculum, Coaching for Top Performance has been designed specifically for the manager whose time is at a premium. It provides private, self-paced, individualized study; learning and self-evaluation through in-text exercises. Paralleling a business school course of study, AMA's curriculum provides practical information to working professionals who, on their own time and at their own pace, want to continue their education.
First-Line Supervision, Fifth Edition (93)
Join the thousands of supervisors who have learned the ropes with this classic self-paced course on mastering supervisory skills. Now completely revised and updated, First-Line Supervision gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace.Filled with expert information on all the basics of the job-from managing time and stress to motivating and counseling employees-First Line Supervision is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace.With First-Line Supervision you'll discover the best ways to orient, train, and coach employees. You'll improve your listening habits and communication skills. You'll learn the most effective uses of voice mail, e-mail and the Internet. You'll become adept at planning and conducting meetings, resolving workplace conflicts, and managing change.Whether a novice or experienced supervisor, you'll find First-Line Supervision inspirational, instructive, and encouraging. Just think of the course as a trusted friend-one who will lead you step by step along a new path to success and satisfaction.