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Business Administration and Management

46 courses in Business Administration and Management.

A Manager's Guide To Human Behavior, Fifth Edition (78)

A Manager's Guide to Human Behavior shows you how to inspire employees to higher performance...maximize your positive impact on others...develop more productive working relationships...establish rapport and mutual trust...give and receive performance feedback...and really understand people's needs.

Tuition: $95.00

Administrative Assistant Applications (193)

Gain the skills and knowledge you'll need to prepare for the Certified Adminstrative Professional exam and begin a rewarding career as an administrative assistant.

Tuition: $95.00

Administrative Assistant Fundamentals (194)

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

Tuition: $95.00

Best Practice Workplace Negotiations (1093)

Tuition: $95.00

Certificate in Business Commmunications Management (173)

Keep your career moving forward with Binghamton University online education and training courses. These are the same courses available through the American Management Association Communications (AMACOM) Self-Study program. You can fine-tune your present skills, learn new ones, and enrich your career with a flexible learning plan that fits your schedule, strengths, budget, and career goals.

Tuition: $480.00

Certificate in General Management (166)

Keep your career moving forward with Binghamton University online education and training courses. These are the same courses available through the American Management Association Communications (AMACOM) Self-Study program. You can fine-tune your present skills, learn new ones, and enrich your career with a flexible learning plan that fits your schedule, strengths, budget, and career goals.

Tuition: $480.00

Corporate Governance: What it Means for Managers (85)

Since shareholders began delegating decision-making power to managers, they've had to monitor managerial performance, deal with potential conflicts of interests, and find effective approaches to motivating and rewarding the right behaviors. These issues have grown in importance as institutional investors have become more assertive.

Tuition: $95.00

Customer Service Fundamentals (242)

As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you'll unlock the power of leading by example and setting new trends for customer service in your growing business.

You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks.

Tuition: $95.00

Distribution and Logistics Management (249)

Learn how to improve your company's distribution and logistics management activities, increase customer satisfaction, and improve operational throughput.

Tuition: $95.00

Emergency Management Training for First Responders (874)

The Emergency Management Training for First Responders Online Program will give you the necessary skills and understanding of the issues and concepts surrounding emergency management to prepare you for a career in this field.

The textbooks needed for this course are included.

Tuition: $1995.00

Event Management and Design (876)

The Event Management and Design Online Training Program will equip you with the knowledge to advance in the field if you're already working in special events, or it will prepare you to enter the profession with an understanding of the industry. You'll build a foundation that you can use to build a career in special events or start your own special event business.

Tuition: $1995.00

First Level Leadership: Supervising in the New Organization, Second Edition (92)

Building and sustaining a competitive advantage in today's organization requires leadership at all levels, not just at the top. And it is at the first management level-where the "big picture" vision is transformed into day-to-day meaning-that the most critical leadership needs must be met. For the supervisor or manager who is suddenly expected to initiate action and guide employees, this course is the ideal resource. With easy-to-learn techniques and procedures, it shows you how to manage the new workforce, influence others, build strong teams, and manage change. You'll quickly develop and implement the attitudes, skills, and behaviors you need to lead and prosper in your organization. You'll learn how to view your job as one of "organizational stewardship" that will inspire others to achieve better quality, responsiveness, and commitment. And you'll see how your new role will ensure the resilience and accountability your organization needs to sustain competitiveness. Assessments, activities, and case studies enable you to test and measure your progress as you work through the course.

Tuition: $95.00

First-Line Supervision, Fifth Edition (93)

Join the thousands of supervisors who have learned the ropes with this classic self-paced course on mastering supervisory skills. Now completely revised and updated, First-Line Supervision gives you all the confidence and know-how you need to achieve and maintain supervisory success in the contemporary workplace. Filled with expert information on all the basics of the job-from managing time and stress to motivating and counseling employees-First Line Supervision is light on business-school jargon and heavy on real-world guidance. Using self-assessments, action plans and relevant work examples, it shows you exactly how to apply crucial supervisory skills in your own workplace. With First-Line Supervision you'll discover the best ways to orient, train, and coach employees. You'll improve your listening habits and communication skills. You'll learn the most effective uses of voice mail, e-mail and the Internet. You'll become adept at planning and conducting meetings, resolving workplace conflicts, and managing change. Whether a novice or experienced supervisor, you'll find First-Line Supervision inspirational, instructive, and encouraging. Just think of the course as a trusted friend-one who will lead you step by step along a new path to success and satisfaction.

Tuition: $95.00

Freight Broker/Agent Training (613)

This nationally recognized Freight Broker Training Course teaches the skills that students must acquire to be successful as a Freight Broker Agent. Tutorials and projects will teach the student the practical application of Freight Broker skills.

Tuition: $1895.00

Fundamentals of Inventory Management and Control, Third Edition (1101)

Effective inventory management plays a crucial role in the smooth and efficient running of any organization. Reducing excess inventories and investing in the right inventories lead to better customer service, better investor turnover and more profits. Fundamentals of Inventory Management and Control will equip you with the fundamental tools and techniques you need to analyze and control inventory from cost-cutting techniques to day-to-day management to the latest developments in inventory handling, including managing total inventories and materials management. Learn how to: * Purchase, plan, manage, and control inventories and materials * Evaluate inventory methods, make improvements to your current system, determine optimum inventory levels, design and implement a cycle-counting program, and analyze replenishment policies. * Reduce excess inventories and invest in the right inventories for better customer service, better investment turnover and greater profits. * Calculate optimal order quantities for such special cases as quantity discounts and price increases * Locate your minimum-total-cost point, control inventory loss, and determine ideal safety stock levels. * Answer the question: What is the real cost of being out-of-stock?

Tuition: $95.00

Fundamentals of Supervision and Management (260)

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts.

Tuition: $95.00

Fundamentals of Supervision and Management II (261)

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills.

Tuition: $95.00

Getting More Done Through Delegation, Second Edition (1094)

Tuition: $95.00

How to Develop the Strategic Plan (107)

Here is everything you need to develop a top-notch strategic plan. This new edition goes beyond the traditional concepts of planning and shows you how to prepare plans that combine strategy with competitive intelligence. The resulting plan will dramatically increase your company's odds for long-term success and profitability.

Tuition: $95.00

How To Manage Training: Facilitating Workplace Learning for High Performance (1096)

Tuition: $95.00

How to Plan and Manage Your Company Budget, Fifth Edition (115)

How to Plan and Manage Your Company Budget shows you how to develop, implement, and maintain departmental budgets that support and contribute to the goals of the company as a whole. Covering both the planning and controlling sides of the budget system, you'll learn how to document the company's goals and performance objectives in financial terms and how to interpret the comparison of actual results with budgeted results.

Tuition: $95.00

Human Resources Professional (80 Hours) (1132)

Master the skills you need to gain an entry-level position in human resources and prepare to take the PHR (Professional in Human Resources) certification exam.

Tuition: $1795.00

Introduction to Business Analysis (303)

Learn powerful techniques to improve your decision-making skills at work.

Tuition: $95.00

Lean Mastery (178)

This nationally recognized Lean Enterprise Mastery online course and training program contains clear, concise information on transforming a business enterprise to Lean. This Lean Mastery online program is packed with examples, photographs, graphics, quizzes, progress tests, case studies and many interactive features that provide tips, "try this" exercises and in-depth information. The program covers all Lean Enterprise concepts.

Tuition: $1895.00

Managing and Achieving Organizational Goals (124)

This self-study course is a hands-on guide to both setting and re-defining goals, as well as a nuts-and-bolts planning resource for achieving those goals.

Tuition: $95.00

Managing Multiple Projects (1097)

Tuition: $95.00

Manufacturing Applications (365)

Increase efficiencies and productivity by learning to apply the principles and concepts of manufacturing.

Tuition: $95.00

Manufacturing Fundamentals (366)

Learn the basic skills required to work in the manufacturing field.

Tuition: $95.00

Mastery of Business Fundamentals (371)

Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program.

Tuition: $95.00

Payroll Practice and Management (623)

This nationally recognized Payroll Certification online course and training program is ideal for students aspiring to become a Payroll Specialist. This Payroll Certification program is a good overall review for the Certified Payroll Professional (CPP) test given by the American Payroll Association. Textbook and exam prep included.

Tuition: $1795.00

Performance Management (129)

This course provides a powerful combination of training, communicating, and motivating skills that will enable you to successfully challenge your staff to reach higher levels of performance

Tuition: $95.00

Project Management (71)

This nationally recognized Project Management online certification course and training program provides a comprehensive education in project management. This program teaches the basics of project management and includes preparation for the Project Management Professional national certification exam. Textbook and exam prep included.

Tuition: $1695.00

Project Management Applications (405)

Experienced project manager teaches you tricks of the project management trade.

Tuition: $95.00

Project Management Fundamentals (407)

There are more projects occurring today than at any time in history. Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners.

If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management.

In this six-week course, an experienced Project Management Professional will help you master the essentials of project management. You'll become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project.

You'll learn about project politics and ethics, project measurements, and project closure. You'll be able to develop all sections of a project plan, you'll become comfortable with the project management body of knowledge, and you'll develop a variety of powerful techniques to generate project ideas.

If you're new to project management, this course will provide you with the essential information you'll need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies.

This course and its followup (Project Management Applications) also include essential information that will help you prepare for the Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams offered by the Project Management Institute (PMI). Certification Magazine recently identified PMP Certification as "the highest-paying certification" of the year.

Tuition: $95.00

Project Risk and Cost Analysis (1091)

In this new Self-Study course, Project Risk and Cost Analysis, we focus on risk in the context of project management, primarily in the area of risk's effects on project costs, with emphasis on the many modern tools that help you and your organization quantify and manage project risk. You will learn how to perform a formal risk and cost analysis, apply the Earned Value Method to risk management, and adjust schedule and budget reserves appropriately for your project conditions.

We will follow the basic project risk management approach as laid out in A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 4th Edition, popularly known as the PMBOK® Guide, along with other sources listed in the bibliography and suggested reading. Risk cuts across many disciplines, not merely project management, and we strongly encourage you to read and study widely. In the wise words of the classic science fiction film Plan 9 from Outer Space (1959), "We are all interested in the future, for that is where you and I are going to spend the rest of our lives."

Tuition: $95.00

Purchasing Fundamentals (410)

Improve your company's bottom line by mastering the fundamentals of purchasing.

Tuition: $95.00

Records Management Certificate (49)

This nationally recognized Records Management online course and training program is a power packed program that will teach you how to manage electronic records and conquer the paper pile-up. Textbook included.

Tuition: $1595.00

Six Sigma, Greenbelt (147)

This nationally recognized Six Sigma Greenbelt online course and training program encompasses all aspects of running a Six Sigma Greenbelt business, including management, service delivery, design, production and customer satisfaction. Six Sigma is one of the highest standards for companies and individuals to achieve. This interactive online training provides the skills needed to master this highly valuable skill. All materials included.

Tuition: $1895.00

Six Sigma: Total Quality Applications (421)

Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality to help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, checksheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis. Learn the basics of advanced Six Sigma tools such as design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions. This course will also help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality.

Tuition: $95.00

Six Sigma: Total Quality Fundamentals (422)

Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

Tuition: $95.00

Successful Project Management, Third Edition (1102)

Successful Project Management, Second Edition, is the introductory course in AMA’s self-study program on project management. This practical, concise course covers the project management process from beginning to end, focusing on practical skills you can apply immediately to complete projects on time, on budget, and on target!

Tuition: $95.00

Supply Chain Management Fundamentals (434)

Master the fundamentals of supply chain management and prepare for internationally recognized certification examinations.

Tuition: $95.00

The Complete Training Course for Managers (141)

Tuition: $95.00

The Job of the Accounting Manager: Leading Edge Strategies (143)

The accounting manager’s role has changed dramatically over the past ten years. Once an overseer of transaction processes and financial reporting, today’s accounting manager must be prepared to play a larger role—as planner, leader, communicator, internal consultant and business partner to senior management. Functional expertise still matters, but it isn’t sufficient for excellent performance in today’s business environment.

Tuition: $95.00

Understanding the Human Resources Function (444)

Learn to handle basic human resource functions to ensure the best possible results.

Tuition: $95.00

What Managers Do (146)

This course shows you how to improve your performance in key areas such as planning, organizing, staffing, directing, and controlling.

Tuition: $95.00

Last Updated: 4/24/14